How it works

• Login. Login to the e-Store before you begin shopping. If you’re not a Velocity member, join for free.
• Shop Online. Shop at over 300 retailers, earn 2 Points per $1 at most retailers*. Check your cookies are enabled and click ‘Shop Now’ on your selected retailer page to start shopping.
• Earn Points. You’ll receive an email confirming you have Points pending within 7 days of purchase. Points will be credited to your Velocity account within 37 days*.

Quick tips to ensure you earn Points on every e-Store purchase

1. Cookies allow us to track your purchase and allocate your Points. Always allow cookies on the browser you’re using to shop. If in doubt, learn more about best cookie settings here.
2. After logging in, shop straight away in the same session to ensure you earn your Points.
3. Always make your purchase with a retailer in the same session as when you clicked the e-Store 'Shop Now' button. Going direct to a retailer's site may result in your purchase not being eligible to earn Velocity Points.
4. We all love getting the best deal and you may wish to compare prices across different retailers. Please remember if you do, then you need to go through the e-Store again to ensure you’re making your purchase in one session.
5. You’ll know you’ve made a successful e-Store purchase when you get an email within 7 days of your purchase to advise that your Points are pending.

PLEASE NOTE

• Once on a retailer’s online store, the retailer’s terms and conditions apply.
• Purchases will appear on your e-Store My Purchases as ‘pending’ within 7 days*.
• Points for approved purchases will be credited to your Velocity account within 37 days of purchase.
• Velocity Points are not awarded on shipping or GST.
• Missing Points claims must be made within 90 days of the transaction date. A copy of the order tax invoice which was emailed at the time of purchase will also be require.

More questions? Please refer to the Help page.

* Eligible iTunes purchases do not enter a pending state, instead they will appear as approved approximately 20 days from purchase date. Points on Apple purchases will show as pending in your account once shipped. eBay purchases in some circumstances take 14 days to appear as pending.

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